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From: "DNS.be" <tech@dns.be>
Subject: [dns.be #71707] Re: [Fwd: united-domains AG : Your DNS quality error percentage is 50%!] 
Reply-To: tech@dns.be
In-Reply-To: <1276854711.3555.16.camel@nacho>
References: <RT-Ticket-71707@dns.be> <4C1B3B3C.2050606@united-domains.de> <1276854711.3555.16.camel@nacho>
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Date: Fri, 18 Jun 2010 12:06:30 +0200
Status: R

Dear,

Are you logging in with the general account or as a user? It is possible that
your user does not have proper privilages. Please ask your supervisor to login
using the general account and update your privilages.

Let me know if this helps.

--
Veerle Ternier
Operations Engineer

DNS BE

DNS Belgium vzw/asbl - Ubicenter - Philipssite 5 bus 13 - 3001 Leuven
Tel +32 16 28 49 72 - tech@dns.be - http://www.dns.be/
On Fri Jun 18 11:52:24 2010, holton@united-domains.de wrote:
>
>
> Hello,
>
> Thank you for alerting us to this problem. Unfortunately, I am unable
> to find the DNS quality tool that you mentioned on the extranet portal.
>
> Could you please send us some more specific information or examples
> regarding the errors that you mentioned as well as the nameservers in
> question?
>
> Regards
>
> William Travis Holton
>
>
>
>
> On Fri, 2010-06-18 at 11:24 +0200, Hostmaster wrote:
> > email message attachment (united-domains AG : Your DNS quality error
> > percentage is 50%!.eml)
> > > -------- Forwarded Message --------
> > > From: DNS BE Technical Staff <tech@dns.be>
> > > To: hostmaster@united-domains.de
> > > Subject: united-domains AG : Your DNS quality error percentage is
> > > 50%!
> > > Date: Thu, 17 Jun 2010 10:13:23 +0200
> > >
> > > Dear united-domains AG,
> > >
> > > We have notice while running our DNS Quality program that the error
> > > percentage of your domains is significantly higher than our average.
> > > Therefore we think it is in your and your clients best interest that
> > > we pro-actively inform you about these measurements.
> > >
> > > Please note that more than 4.570 (50,78%) of your domains do
> > > mention nameservers with critical errors. May we kindly ask you to
> > > look into this matter.
> > >
> > > We would like to refer to the DNS quality tool available on our
> > > Agent Domain Management Extranet under:
> > > - Dns quality/Error history
> > >
> > > We remain at your disposal if more detailed information would be
> > > required.
> > >
> > > Kind regards,
> > >
> > > DNS BE team
> > >
> > >
> > > DNS_LOGO_MAIL.jpg
> > >
> > > DNS Belgium vzw/asbl · Ubicenter · Philipssite 5 · bus
> > > 13 · B-3001 Leuven
> > > T +32 16 28 49 72 · tech@dns.be
> > >
> > >
> > >
> > >
> > >
> > > David Goelen
> > > Operations Supervisor
> > >
> > > DNS_LOGO_MAIL.jpg
> > >
> > > DNS Belgium vzw/asbl · Ubicenter · Philipssite 5 · bus
> > > 13 · B-3001 Leuven
> > > T +32 16 28 49 72 · david.goelen@dns.be
> > >
> > >
> > >
>